237 Project 2: Process/Progression
Guiding user through a complex process
For Project 2, you are to create a digital solution (mobile app, physical device, kiosk, etc) that guides a user through a complicated process. Your task is to:
– Make the process as simple as possible
– Communicate to the user – where they are, where they’ve been, and where they’re going
– Provide feedback when needed
– Design for user error
. Users should be able to easily understand and complete the process. User testing will uncover any issue in the low-fi prototype.
You are free to create an original concept or re-engineer (improve) and existing concept.
2) Site map
4) Low/med fi prototype
5) Hi-fi visual design mock-ups
6) Hi-fi Figma prototype
7) Final PPT process doc (Save as PDF)
Examples might include:
(Note: Pay close attention to the samples below and how they efficiently reduce information from massive options to a single presented item)
SMART APPLIANCE EXPERIENCE
See this link for detailed information about the design and UX of Turbo Tax [ LINK ]
PARKING METER EXPERIENCE
Note: The two physical examples below illustrate a “Frankenstein” approach, merging old or existing physical kiosks with digital screen engagement. These are typically confusing as a disasterous user experience.
Notice the multiple touch-points and multiple methods or both input and output.
FUEL PUMPS EXPERIENCE
(All Projects will follow this structure)
_ Information architecture
– Flow maps
– Low/Med Figma prototype
– User testing
– Visual design
– Hi-fi Figma prototype
– Final PPT presentation